> For the complete documentation index, see [llms.txt](https://docs.pingouin.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pingouin.dev/scripts-docs/advanced-water-pumps/general-config/errors-and-troubleshooting.md).

# Errors and Troubleshooting

***

## 🔩 "*<mark style="color:$danger;">Failed to load water. Does the water.xml exists and is valid ?</mark>*"

The script is unable to load the water infos into the game, its most likely a file or path issue&#x20;

* [ ] Is the resource name a valid name (avoid special characters, spaces ...) ?
* [ ] Does the water.xml file exists within the script ?
* [ ] Do you have any resource using a custom water.xml ? If so, try to disable it momentarily  to see if it fixes the issue.

{% hint style="info" %}
If you tried and verified every of these steps, open a support ticket on the discord
{% endhint %}

***

## ⚓️ "*<mark style="color:$danger;">No water quads found. Please check the water.xml file and config.lua (cfg.water)</mark>*<mark style="color:$danger;">.</mark>"

The script is not able to retreive and match the config with the water data in game, this issue is mostly caused by a misconfiguration. <br>

* [ ] Verify all the values in cfg.water, try to disable them one by one to see if a value breaks the system behavior
* [ ] Verify that the water.xml seems well structured / present no obvious errors

{% hint style="info" %}
If you tried and verified every of these steps, open a support ticket on the discord
{% endhint %}


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